The insurance world comes clad with its share of terminology that can be difficult to comprehend at times. As a nurse, I know first hand, how hard it can be for patients to understand the stipulations and terms of their insurance policy. Our health care world is constantly changing and I even find it challenging to keep up at times. One prime example is Walgreens and Express Scripts
I was disappointed to learn this week that Express Scripts is no longer contracted with Walgreens in their pharmacy provider network. What does this mean? It means that if you have Express Scripts for your pharmacy coverage, you have to find another pharmacy provider for in-network coverage. For many people, this means leaving their trusted pharmacist that is familiar with their medication history, drug allergies, and care. It also means the added inconvenience of locating an alternate pharmacy with potentially different hours, a possible different distance from the house, and an unknown pharmacist.
The truly sad part, is Walgreens has tried to negotiate to keep Express Scripts. They even offered in negotiations, to not instate an increase in rates. That is almost unheard of these days. In addition, one of Express Scripts clients is Tricare. Tricare insures many people, including our countries military personnel. Walgreens offered to match or beat any pharmacy in the Tricare network, in attempts to solidify their dedication and support to our troops. This too was rejected.
Walgreens is dedicated to its patrons and is making every attempt to allow patients use their pharmacy still when at all possible. They are offering their Prescription Savings Club at Walgreens at a discount in January for $5 per individual or $10 a family. Walgreens is dedicated to its customers and does not want to lose them.
Just remember, consumers are important. How we feel and how we respond to health care, can make a difference. You can support Walgreens on Twitter or Walgreens on Facebook. You could also contact your local media and speak up about how this is personally effecting you or your loved ones. I encourage you to speak up and do your part.